What we do with the Skills Development Courses

2 Days
This program addresses the manager’s role in a changing, often turbulent environment. Focus is on the human aspects of change, on choice and control, and tactics for managerial success in a competitive environment. Participants will develop a comprehensive plan for a specific change project to implement back on the job.

Key Topics
Understanding Dynamics of the Change Process
Identify the sources and effects of change
Balance the costs of change
Targeting Critical Resistance to Change
Force Fields Analysis
Learn to communicate change plans effectively
Assessing Your Change Leadership Skills
Evaluate your attitude towards change
Assess your influence style
Identify the characteristics of change leadership

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2 Days

This seminar teaches meeting strategies and the role of the manager / facilitator. Focus is on learning how to gain participation and commitment from those attending meetings.

Key Topics
How to plan and organize a Meeting
Developing agendas with process steps
Capturing important information
Ensuring follow-up on meeting accomplishments
Facilitating the Meeting
Decision making and Building Consensus
Developing meeting roles and guidelines
Communicating openly

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2 ½ Days

A practice-oriented, skill-building workshop. You will make three or four videotaped presentations, each followed by an instructor-led feedback session and individual tape review. A structured approach will help you focus on the purpose of your talk, and you’ll have opportunities to practice all aspects of delivering a business presentation.

Requirements
It is strongly recommended that participants select two different presentation topics, through discussion with their superior, before attending the course.

Key Topics
Fundamentals of a Successful Presentation
How to Plan the Presentation
How to Organize the Material
The Process of Communication
The Importance of Visual Aids
How to Improve Your Platform Style and Delivery Technique

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2 Days
Perhaps the most difficult aspect of managing in today’s organization is working through people to get things done. This program uses confidential feedback from your peers to evaluate the participants’ current influence skills. You explore your ability to get things done through others over whom you have no direct authority. The seminar makes extensive use of role play, feedback, and self-assessment to help you discover other people at all levels of the organization.

Key Topics
Strategies on Power and Influence
Identifying your Influence Style
Proactively Managing Relationships People at Dealing with all Levels in the Organization
Understanding and Managing Group Dynamics
Choosing Influence Methods, Tactics, and Strategies to Make an Impact

2 Days
This is an intermediate negotiation skills course. The skills acquired in this course can enhance both internal and external negotiations. Participants will practice individual and team negotiations, and critique their videotaped negotiation sessions.

Key Topics
Characteristic s of a Successful negotiator
Planning the Negotiations
Recognizing and Using Tactics
Identifying the Other Party’s Objectives
Conducting Win/Win Negotiations