What we do with Managerial / Supervisory Courses

3 Days
The course objective is to improve productivity and quality through effective management of resources. Concentration is on the role of the supervisor in improving communication with subordinates, peers and managers

Scheduling
This program can be presented on three consecutive days, or one day per week for three consecutive weeks.

Key Topics
The roles and responsibilities of line supervisors
Implementing Vision and Values
Applying company policy
Representing employees, customers and the public
Performance Planning and Appraisals
Providing positive and corrective feedback Building an Effective Team
Clarifying employee’s roles and responsibilities
Applying conflict resolution techniques
Effective Relationships
Understanding the effect of your leadership style
Handling employee problems and grievances
Coaching for performance
Recognizing positive results
Applying Productivity and Quality measures

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3 Days
This course makes extensive use of self –assessment instruments and team projects designed to help you identify your strengths and weaknesses as a manager, and to develop action plans for building your strengths.

Key Topics
Introduction: The Management Challenge
Planning: The First Step in Managing
Leadership: Organizing Your Resources
How to Build an Effective Team
The Manager’s Role in Motivation and Coaching

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3 Days
This course is structured around an analysis of a “Management Development Survey”. The survey provides feedback in the following eight areas: Planning, organizing, Communicating, Interpersonal Skills, Implementing, Controlling, Flexibility /Tenacity, and Work Climate. The survey results are interpreted individually throughout the course week, leading to development of action plans for performance improvement.

Requirements
Participants will receive survey forms approximately four weeks before the class date. The survey form is completed by your direct reports (if applicable), peers, and supervisors. The participant is responsible for distributing and returning all completed survey forms before the class date. Responses are anonymous and confidential.

Key Topics
Effects of Individual Styles
Building Effective Working Relationships
Participation and Conflict
The Manager’s Role in Conflict Resolution
The Participative Manager’s Action Plan

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2 Days
The program uses in-depth analysis of business cases, focusing on the application of “tools” necessary to formulate business strategy and implementation plans. The course takes a broad based approach in identifying key economic, market, social , and political factors that affect the success of an organization. You will develop strategies and plans appropriate to your business unit.

Key Topics
Strategic Planning
Tools for Managing Your Business
Market Analysis
The Role of Technological Management
Strategic Entrepreneurship
Implementation

Effective Management Practices I

2 Days

This program focuses on skills a manager needs to be more effective. The objective of the course is to improve the productivity and quality through effective management of resources. The topics covered reflect those skills taught in our advanced management skills program for top functional managers.

Key Topics:
The Management Challenge
Performance Planning
Working Relationships
Motivation and Coaching
Conflict Resolution
Effective Communication

Effective Management Practices II

2 Days
This program focuses on skills a manager needs in order to be more effective. The objective of the course is to improve the productivity and quality through effective management resources. The topics covered reflect those skills taught in our advanced management skills program for top functional managers.

Key Topics:
Effective Leadership
Interviewing Skills
Teambuilding and Group Dynamics
Managing Change
Time and Priority Management

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