What we do with Quality Process Improvement



Quality Series aims is to provide a solid set of skills using well tested quality tools and methodologies for the individual and the organization to improve business processes as well as ensuring successful implementation of selected solutions



THE COURSES



01



Six Sigma Overview



4 Hrs. - - 1 Day
Customized to Audience

Description
This overview explores the full concepts of Six Sigma measurement and philosophy. Course can also include Minitab instruction to help analyze and identify sources that drive process variation.


Key Topics
Research Customer and Industry Requirements
Team chartering
Establish Measurements
Process Mapping
Establish Data Collection Plans
Measurement System Analysis
Establish Process Capability
Identify Sources of Variation
Discover Variable Relationships
Select and Pilot Solutions
Implement Control Systems



02



Lean Six Sigma Simulation



1 Day
This program is recommended for any person or group wanting to improve a process by eliminating non-value-added activities and increase throughput as well as decreasing cycle time. Students will learn the Lean Six Sigma methodology as well as DMAIC methodology in order to conduct Lean events for the purpose of re-designing the process flow for process improvements in a one-day simulation.

Key Topics
Lean Six Sigma Methodology
Defining the Process Improvement Methodology
Setting Efficiency and Effectiveness Measures
Analyzing Data and Using Process Map Analysis
Improve: Implementing and Establishing Flow
Control: Documenting and Monitoring

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03



Lean Six Sigma (Green Belt)



(Green Belt) 3 days
The program focuses on the fact that quality is everyone’s responsibility. It covers the Lean / DMAIC Methodology for Process Improvement.
Participants will be exposed to the Lean / DMAIC models to help them use all the tools necessary to complete a quality process improvement project.

Key Topics
Define:
Developing Improvement Objectives
Developing the Team Charter
Process Mapping
Measure
Measurement Characteristics
Define Performance Standards
Data Gather
Measurement System Analysis
Analyze
Current Process Capability Levels
Developing Performance Standards
Identify Variation Sources
Improve
Identfy Solutions
Discover variable relationships
Statistical Tolerancing
Control
Measurement Sysytem Analysis on Critical Variables
Performance Capability after solution
Documentation Monitoring, Contingency Plans


04



Graphical Analysis



2 Days
This course utilizes Minitab to cover graphical analysis as a means to solve problems and identify the critical variables that influence variation in any process
This course requires the use of MInitab Graphical analysis software program

Key Topics
Minitab
Graphical Analysis
Capability Analysis
Analytical Reasoning and Deductive Logic
Hypothesis Testing
Problem Definition Statements
Brainstorming Pareto Analysis
Root Cause Analysis / Cause & Effect
Data Gathering Techniques
The Why Technique
Nominal Group Technique
Ranking Methods
Weighted Emphasis Curve
Problem Selection Matrix
Histograms /Run Charts/Control Charts
Weighted Criteria
Fishbone Force Field Flowcharting
Regression/Anova


05



Facilitating Quality Teams



2 Days
This course explores the role of the facilitator in helping groups / teams solve problems and arrive at decisions. The content ranges from strategies for running effective meetings to the use of problem –solving techniques to help teams accomplish their tasks. The emphasis will be on group facilitation skills and problem-solving techniques.


Key Topics
Gaining Participation and Commitment
Planning and Organizing the Meeting
Learning the Role of the Faciliator
Practicing Problem –Solving Techniques
Meeting Roles and Responsibilities
Dealing with Difficult People
Intervention Techniques
Competencies of Group Facilitation



06



Solution Implementation



2 days
This program is recommended for all employees who have the need to implement and effect organizational change as well as implementing newly decided solutioh
Participants will be exposed to tools that are very useful in change management communication planning and influence strategies and tactics.

Key Topics
Creating the Shared Need
Developing a Vision and Outlining concrete steps
Creating a motivational Change environment
Developing tactics and influence strategies
Maintaining the Momemtum
Monitoring the Progress
Aligning the Organizational structures

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EDITGROUPLLC
Frank Delgado - CEO
203-275-6466



83 BONNIE VIEW DRIVE TRUMBULL, CT. 06611